New: the 2027 Client Site Check. 5 client sites, 3 business days, $199, credited in full. See the Site Check
New: the 2027 Client Site Check. 5 client sites, 3 business days, $199, credited in full. See the Site Check
We would rather fix a problem than argue about it. This page explains when DevHush LLC gives refunds and how to ask for one. It is part of our Terms of Service.
You can test our work before you pay anything:
• The free trial week: 2 or 3 real tasks, 5 business days, keep the work.
• The sample client report
The free trial week costs nothing, so there is nothing to refund.
• Plans are billed monthly in advance.
• You can cancel at any time. Your plan stays active until the end of the billing month you have paid for.
• We don't refund a billing month that has already started.
• Unused credits have no cash value. When a plan ends, unused credits expire at the end of the final billing month.
Annual plans are prepaid and include 2 months free. If you cancel within the first 30 days and we have not started any work, we refund the full amount. After that, or once work has started, annual plans are not refunded, and your plan stays active until the end of the paid year.
• Before work starts: full refund.
• After work starts: we keep working until the request matches the approved scope. If we can't deliver what we agreed in writing, we refund the price of that item, less any part you have accepted and used.
• A change of plans on your side or your client's side after work starts is not a reason for a refund, but we can pause or reduce the scope with you.
• Price: $199 for 5 client sites.
• Before we start the reports: full refund.
• Once reports are delivered: no refund. The $199 is credited in full against any fix or plan you book by Jan 31, 2027.
• Before work starts: full refund.
• Once the Pitch Pack is delivered: no refund.
• The first free Pitch Pack for plan partners has no cash value.
• Before the build starts: full refund.
• After the build starts: we refund the part of the price for work we have not done.
• HighLevel fees, AI and phone usage are paid to HighLevel, not to us, so we can't refund them.
• A2P approval is decided by phone carriers. A rejection is not a reason for a refund. We will update and resubmit the registration with you.
• Your agency's own free system: if one of the three qualifying client builds is refunded, the free system is invoiced at list price.
Care plans and GHL Care are monthly. Cancel at any time, and the plan ends at the end of the paid month. We don't refund partial months.
Bugs found within 30 days of delivery are fixed free, on every build and every GHL system. A warranty fix is our first remedy for a problem with delivered work.
Costs you pay to others, like hosting, domains, themes, plugins, fonts, images and HighLevel, are not refundable by us. Ask the provider directly.
Email team@devhush.com with your invoice number and a short reason. We reply within one business day and decide within 10 business days. Approved refunds go back to the original payment method.
Email team@devhush.com with any question about refunds.
