New: the 2027 Client Site Check. 5 client sites, 3 business days, $199, credited in full. See the Site Check
New: the 2027 Client Site Check. 5 client sites, 3 business days, $199, credited in full. See the Site Check
Service levels
This page sets out how fast we work, how we check quality and what we promise about your clients. It is the same for every partner. Every request has an agreed ship date in writing.
Every request has an agreed ship date in writing, before work starts.
Bugs found within 30 days of delivery are fixed free, on every build and every GHL system.
We never contact, pitch or accept work from your clients, during the partnership and for 24 months after. It is in the contract, with a penalty.
Turnaround
Times are in business days and start when you approve the price and we have everything on the intake checklist.
Request type
Turnaround
Small edit (under 2 credits)
1 business day
Critical fix (site down, form broken), Scale and Pod plans
Same day, with a response within 2 hours in US business hours
Landing page from your design
4 business days
Pitch Pack
3 business days
2027 Client Site Check
3 business days
Accessibility audit
5 business days
AI Search Readiness Sprint
7 business days
GHL Launch
7 business days
GHL Growth
10 business days
GHL AI Front Desk
15 business days
Everything else
Agreed in writing before work starts
Bigger projects, like full sites and migrations, get a ship date in writing when you approve the price. If a date is at risk, your project manager tells you before it moves, with the reason and a new date in writing.
Quality
Passes automated WCAG 2.2 AA checks plus a manual keyboard and screen reader pass. Built to WCAG 2.2 AA and tested.
Mobile Lighthouse performance of 85+ on our build, before third-party scripts your agency adds.
Schema on every template, clean structure and AI crawler access as standard.
Before you see a staging link, we also test forms, tracking and layouts on real phones and desktops.
Warranty
Bugs found within 30 days of delivery are fixed free, on every build and every GHL system. Report them in the portal or your usual channel, and we fix them in priority order.
✓ Something that doesn't work the way the approved brief says
✓ Layout breaks on supported browsers and devices
✓ Forms, links or workflows we built that fail
✓ New features, pages or content
✓ Design changes after approval
✓ Problems caused by plugins, scripts or edits added after delivery
✓ Third-party outages, like hosting or HighLevel
Your clients
We never contact, pitch or accept work from your clients, during the partnership and for 24 months after. It is in the contract, with a penalty.
✓ No DevHush name in code, files, emails, admin notices or reports your client sees
✓ No posts or portfolio pieces about your clients
✓ We don't keep your client's contact details after a project ends
✓ If your client contacts us directly, we send them back to you
Scoreboard
From January 2027, we publish our on-time rate and average turnaround here every month. The numbers come from real ticket data, not estimates.
Coming January 2027, after our first full month of ticket data.
Coming January 2027, measured in business days from approval to delivery.
• Business day: Monday to Friday, excluding US federal holidays.
• US business hours: 9am to 5pm US Eastern on a business day.
• Active request: A request we are working on right now. Essentials runs 1 at a time, Growth 2, Scale 3 and the Design-Engineering Pod 2. More requests wait in your queue.
• Ship date: The date we agree in writing for a request, after you approve its price.
• Critical fix: A live site that is down, or a form that has stopped working. Available on Scale and Pod plans.
• Small edit: A change that costs under 2 credits, like a text, image or link update.
• Delivery: The day we hand a request to you as done, on staging or live.
Next step
Book a 20-minute call. Leave with a fixed price and a ship date for your first request.
You talk to the founder. No pitch deck.
Fixed price before work starts
Ship date in writing
We never contact your clients
